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Privacy Policy
Effective: September 28, 2026 · Filmode (app.filmode) on iOS and Android (Filmode Vibe) · FightTech
The short version
Filmode edits your photos on your device — editing never uploads your images anywhere. An optional account unlocks cloud features (shared photo boards, the creator marketplace, Pro on the web). If you create one, we store the account details and the content you deliberately upload, and you can delete your account and that data from inside the app at any time (see “Deleting your account”). We use privacy-preserving analytics and crash reports to improve the app — never tied to your photos.
Photos & camera
- Photo library access is used only to open images you pick and to save your exports.
- Camera access is used only for the live LUT camera and the Vibe camera. Frames are processed in real time on device.
- Saved projects (images and edit settings) are stored locally in the app's sandbox.
- Photos leave your device only when you explicitly upload them — e.g. adding a shot to a shared Vibe board.
Your account (optional)
You can use every editing feature of Filmode without an account. Signing in — with Apple, Google, or email — creates an account with our authentication provider (Supabase) so shared boards and purchases work across the app, the web camera, and Android. If you sign in, we process:
- Identity: your email address, display name, and (for Apple/Google sign-in) the avatar those providers share. Passwords for email accounts are handled and stored by Supabase; we never see them.
- Cloud boards: photos and videos you upload to shared boards, board names, captions, and membership. Media files are stored on Cloudflare R2; board data is stored in Supabase. People you share a board or public link with can see what you post there.
- Creator marketplace (if you apply): your display name, bio, avatar, products you submit, sales records, and the payout details you enter (bank account or PayPal email) so we can pay you.
- Web purchases & affiliate (if used): subscription and order records — amounts, timestamps, and payment references. Card/bank details go directly to the payment provider (SePay or PayPal); we never receive them.
Deleting your account
You can delete your account directly in the app: Settings → Account → Delete Account.
- Deletion is scheduled with a 30-day grace period. During those 30 days you can change your mind — sign in and tap Cancel Deletion in Settings.
- After 30 days, your account and the personal data linked to it are permanently deleted: your sign-in identity (email, name, avatar), your boards and uploaded media, and your creator profile and payout details.
- We keep what the law requires us to keep: records of purchases and payouts (amounts, dates, order references) are retained for bookkeeping and tax purposes, no longer linked to a usable account.
- You can also request deletion, or a copy of your data, by emailing [email protected] from the account's email address. We answer within 30 days.
Analytics and crash reports
We use Google Analytics for Firebase in the app, and Google Analytics on this website, to see which features and screens are popular so we can improve Filmode. The app also uses Firebase Crashlytics, also provided by Google, to find and fix crashes.
- Only aggregate usage data is collected — screen views, taps, session length, device model and country, and that a paywall was opened or a purchase started, was pending, finished, failed or was cancelled, with the product ID. Your photos are never included.
- Crash and diagnostic data: when the app crashes, or (on Android) hits an error it recovers from, Crashlytics sends the stack trace and the part of the app where it happened, the device model and OS version, free memory and disk space, orientation, a random Crashlytics installation ID, the in-app steps that led up to it, and flags such as whether Pro is active and the app language. Crash reports never carry your photos, file names, email, name or account ID.
- Signed-in analytics use a pseudonymous user id only — never your email or name. Crash reports are not linked to your account.
- The iOS app uses the analytics SDK without the advertising identifier (IDFA), and the Android app uses it without the advertising ID either. We do not track you across apps and show no ads.
- On the website, analytics load only after you accept the cookie banner, and can be declined.
- Both are optional on Android. In Filmode Vibe, open the Pro camera's Settings and turn off Send usage and crash reports: usage analytics and crash reporting stop at once, stay off across launches, and crash reports not yet sent are deleted from the phone. On iOS, you can opt out of app analytics by turning off analytics/personalization in your device settings, or by contacting us.
Purchases
In-app purchases are processed entirely by Apple on iOS and by Google Play on Android; we receive no payment details. Purchases on filmode.app are processed by SePay (bank transfer) or PayPal — we receive only a payment confirmation and reference, never your card or bank credentials.
App Clip
The Filmode App Clip (the Vibe camera with live LUTs) follows the same rules: photos are captured and processed on device, and nothing is uploaded unless you share it yourself.
Data retention
| Data | Where | Kept until |
| Photos you edit, local projects | Your device only | You delete them or the app |
| Account identity (email, name, avatar) | Supabase | Account deletion (+30-day grace) |
| Board photos/videos you upload | Cloudflare R2 / Supabase | You remove them, or account deletion |
| Creator profile & payout details | Our server (EU/US hosting) | Account deletion |
| Purchase & payout records | Our server | As required by accounting/tax law |
| Analytics events | Google Analytics/Firebase | 14 months (Google default) |
| Crash reports | Firebase Crashlytics | 90 days |
Third parties we rely on
- Supabase — authentication and board database.
- Cloudflare R2 — storage for board media you upload.
- Google Firebase / Google Analytics — usage analytics and crash reports (Crashlytics); no advertising ID, no ads.
- Apple — in-app purchases, Sign in with Apple.
- Google Play — in-app purchases on Android.
- SePay / PayPal — web payments.
- Sentry — server error monitoring (no photo content).
We never sell your data, and we share it with no one beyond the processors above.
Your rights
Wherever you live, you can ask us to access, correct, export, or erase your personal data, and you can withdraw consent for analytics at any time. Use the in-app deletion flow or email us; we respond within 30 days.
Children
Filmode is not directed at children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect their data.
Changes
If this policy changes, the updated version will be posted at this URL with a new effective date.
Contact
FightTech — Questions or privacy requests: [email protected].